Dive Brief:
- General Motors has recalled over 41,000 electric Cadillac Lyriq SUVs for a software error that can cause the driver’s instrument cluster display to intermittently go blank while driving, according to the National Highway Traffic Safety Administration.
- The recall covers 2023-2024 Lyriq models produced from March 2022 through September 2024. An estimated 3% of the vehicles are believed to have the software error.
- GM will issue an over-the-air software update for the video display control module to remedy the issue, but Lyriq customers can also have the update performed at a dealer for free. Owner notification letters are expected to be mailed July 14.
Dive Insight:
A blank video display can result in a loss of critical vehicle safety information, including the speedometer, warning lights, and loss of the rearview camera image, which can increase the risk of a crash, according to the recall report.
The report also states that “continuous improvements to the display control module software significantly reduce the likelihood of a display control module malfunction” in the Lyriq.
GM opened a product investigation on March 4 after being notified by the NHTSA in late February that the agency had received customer complaints about display malfunctions in Lyriq models.
A subsequent field data review by GM investigators identified 1,209 VIN numbers for 2023-2025 Cadillac Lyriq SUVs potentially associated with fault. The majority of these incidents occurred in 2023-2024 models equipped with video display control modules that were not updated to the latest software version. GM received notice of these incidents between Aug. 23, 2022, and April 3, 2025, according to the NHTSA.
Following its internal investigation, GM’s Safety Field Action Decision Authority decided to conduct a safety recall on May 22, but the company is not aware of any accidents or injuries associated with blank instrument displays on Lyriq models.
The recall is the second for the 2023 Lyriq involving the instrument panel display. The electric SUV was previously recalled in September 2022 for a condition where the driver video display control module would occasionally perform a boot-up/shutdown cycle when the vehicle was parked and powered off. However, this sequence could be interrupted if a door was opened and cause the display to go blank. At the time, an estimated 100% of these models were believed to have the defect.
GM also recalled over 21,000 2023-2024 Lyriq models in August 2024 for a condition where the anti-lock braking system may activate unexpectedly. It was also related to software.
In March, GM issued another recall for over 10,000 model year 2025 Lyriq EVs because the vehicle owner's manual inaccurately described the rear outboard head restraints, which did not comply with Federal Motor Vehicle Safety Standards.
